Q: How long does shipping take?
A: Orders are processed within 1–3 business days. Delivery typically takes 7–15 days within the United States.
Q: Is shipping free?
A: Yes, we offer free shipping on all orders within the U.S.
Q: Which carriers deliver my order?
A: We ship via trusted carriers such as USPS, UPS, and FedEx.
Q: Will I receive a tracking number?
A: Yes. A tracking link will be sent to your email once your order ships.
Q: Can I change or cancel my order?
A: Yes, within 24 hours of placing the order. After processing begins, changes may not be possible.
Q: What if I enter the wrong shipping address?
A: Please contact us immediately. Orders ship to the address provided at checkout.
Q: What is your return policy?
A: Returns are accepted within 30 days of delivery for unused items in original condition and packaging.
Q: How long do refunds take?
A: Refunds are issued to the original payment method within up to 10 business days after inspection.
Q: What payment methods do you accept?
A: We accept Visa, Mastercard, American Express, Discover, JCB, Maestro, Visa Electron, and Diners Club.
Q: Who can I contact for help?
A: Our support team is available via the Contact page and typically responds within 1–2 business days.
